Consumer Safety Officer (CSO) Training Program

Course topics for 4-week course

Topics Presented by FSIS Instructors:

• CSO Methods Workshop
• Due Process
• FMIA/PPIA/EPIA Civil Authority
• FMIA/PPIA/EPIA Regulatory Authority
• HACCP Regulations and SSOPs Walk-through
• Hairball Case Study
• IDV Walk Through
• PBIS 5.0
• Relationships with Regulated Industries
• Rules of Practice
• Sanitation Performance Standards, Salmonella Walk-through, and E. coli Walk-through
• SBREFA
• Strict Liability/Specific Intent
• USDA Administrative/ Adjudication Procedures

Topics Presented by Non-FSIS Instructors:

• Auditing Basics
• Behavioral Analysis
• Collecting and Handling Evidence
• Computer Applications ó Microsoft Word; Powerpoint
• Cultural Diversity
• Dealing with Difficult People
• Design of SSOPs and HACCP Plans (Introductory HACCP course)
• Epidemiological Investigative Techniques
• Ethics, Integrity, and Professionalism
• Finding and Applying Scientific Information
• Food Microbiology
• Listening Skills
• Public Speaking
• Report Writing
• Statistics & Statistical Process Control